American Airlines Flies High On Disability Inclusion

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An American Airlines Boeing 787 aircraft.

(TAN): The Disability Equality Index (DEI) has given American Airlines a top score of 100 for the fifth consecutive year and named it one of the best places to work for disability inclusion, the airline said.

“The Disability Equality Index top scoring companies represent those businesses that have invested in accessibility and inclusion across their enterprise,” said Maria Town, President and CEO of American Association of People with Disabilities (AAPD). 

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The DEI is a joint initiative of Disability:IN and the AAPD. Business leaders and disability advocates consider the DEI to be the most comprehensive tool used to measure the strength of disability inclusion efforts at different corporations, a statement by American Airlines claimed.  The 2020 DEI examined the practices and procedures companies are implementing in the following categories to select the top scorers: culture and leadership; enterprise-wide access; employment practices (benefits, recruitment, employment, education, retention and advancement, accommodations); and community engagement.

“We take tremendous pride in being an airline that cares for and welcomes people from all backgrounds,” said Ken Charles, chief diversity officer at American. “In recent months, we’ve furthered that mission by taking deliberate steps to listen to our team members and chart a path to create an open, inclusive environment for everyone at American. We know employing a diverse workforce allows us to better care for all our customers. We appreciate the recognition from DEI and look forward to continuing this important work long into the future.”

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More than 1 billion people worldwide are a part of the disabled community. Creating an inclusive environment helps generate more interest from members of the community to apply for positions and add diversity to different companies.

“The best way to attract, retain and grow talent with disabilities is to create an accessible, inclusive workplace,” said Jill Houghton, president & CEO, Disability:IN. 

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