(TAN): Emirates has been rated the safest airline in the world in its response to the Covid-19 Pandemic according to the Safe Travel Barometer. The airline, which resumed operations in May, has topped the ranks with a ‘Safe Travel Score’ of 4.4 out of 5.0 among 230+ airlines evaluated worldwide.
Safe Travel Barometer is touted as the world’s most comprehensive solution to monitor and benchmark supplier initiatives in the travel, tourism and hospitality industry for the post-Covid world. Its rating mechanism considers safety measures and hygiene standards across all touchpoints of a traveller’s journey.
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Enhanced biosafety measures taken by the airline include the distribution of complimentary hygiene kits, protective barriers at check-in desks and immigration counters, personal protective equipment and new safety protocols for cabin crew and airport employees in customer facing roles, and elevated aircraft cleaning procedures including the frequent cleaning and disinfecting of aircraft lavatories every 45 minutes during flights, amongst many other measures.
The airline was first in the industry to offer its customers free Covid-19 cover under which medical expenses of up to EUR 150,000 (USD 177,904) and quarantine costs of EUR 100 (USD 118) per day for 14 days will be covered if they are diagnosed with the disease during their travel. Along With this, the airline’s flexible booking policies were also considered by the Safe Travel Barometer under the sub-category of traveller convenience.
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The Safe Travel Barometer was launched in 2020 to monitor global traveller health and safety measures, traveler convenience initiatives and overall traveler experience which influences traveler’s decision-making and the actual journey in the new normal. The Safe Travel Score is an industry-first Covid-19 rating initiative, created in the wake of recovery from the pandemic.
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