(TAN): Emirates’ self-check-in and bag drop kiosks at Dubai International (DXB), which made its debut last September, have now gone touchless further enhancing the smart contactless journey for passengers travelling from Dubai, the airline said in a statement.
The 32 self-service bag drop machines and 16 check-in kiosks can be controlled completely by personal mobile devices without touching the screens; providing a safe and convenient airport experience. The kiosks allow customers to check-in, receive their boarding pass, choose seats on board, and drop off their bags. New services have also been added to allow passengers to make payments for ancillary purchases, such as additional baggage allowance, directly at the kiosks.
The self check-in kiosks, placed at the Economy check-in area in Terminal 3, complement the desks manned by Emirates check-in agents to reduce waiting time for customers during peak periods and improve the experience in Dubai. The service is now available to customers travelling to all destinations except to the US, Canada, China, India and Hong Kong due to additional requirements from these destinations. More kiosks are planned for the First and Business Class check-in area.
Emirates has been using smart technology to ensure its customers travel safely and continues to invest in product and service to provide an unmatched travel experience on ground and on board.
