Malaysia Airlines, Japan Airlines To Launch Joint Business

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A JAL aircraft. Picture from the airline’s official Facebook page.

(TAN): Malaysia Airlines (MH) and Japan Airlines (JL) are set to launch a joint business partnership later in July 2020, where the two carriers will cooperate commercially on flights between Malaysia and Japan.

This joint business will enhance convenience between Japan and Malaysia and allow customers to benefit from more flight choices. With MH resuming flights to Japan starting July, MH and JL combined will offer four weekly services between Kuala Lumpur and Tokyo Narita in July and August.

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President of Japan Airlines, Yuji Akasaka, said, “We are pleased to announce our newest joint business partnership with fellow oneworld member, Malaysia Airlines. While our expanded relationship is being launched during unprecedented times, it has allowed both Japan Airlines and Malaysia Airlines to ensure the highest standards of safety and hygiene are in place from the onset for our mutual customers’ peace of mind. And with hospitality in mind, we are confident that customers will delight in the in-flight experience and enjoy convenient flight schedules and seamless services.”

This initiative will enable MH and JL to enhance their capabilities and leverage on each other’s strengths. The carriers’ shared best practices and responsibilities are in line with a sustainable business model in the long haul. With JL’s renowned precision in service and offerings, combined with MH’s signature Malaysian Hospitality, customers can be assured of the best travel experience.

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Captain Izham Ismail, Group CEO of Malaysia Airlines, said, “I am excited that the joint business is finally taking off after a few months of delay due to travel restrictions between both countries. We look forward to the bilateral discussions between the governments of Malaysia and Japan to establish a travel bubble between the two countries, which will ease restrictions for cross-border travel. MH being the country’s national airline and JL, play a crucial role in reviving the economy and we are confident that this synergy will facilitate commerce, trade, and boost tourism for both countries.”

Both MH and JL are committed to uphold the highest standards in aircraft safety and hygiene procedures to protect their passengers and employees. With the significant shift in consumer expectations on air travel post COVID-19, they have adjusted to the new norm with modifications to offerings on ground and onboard as well as processes and procedures from check-in, boarding and arrival to uphold the highest safety and health standards.

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