(TAN): Pan Pacific Hotels Group unveiled “HERO” (Healthcare Employees Recognition & Ovation) to honour Singapore’s healthcare heroes for their dedication to the nation through the COVID-19 pandemic.
As a tribute, the group has rolled out 25,000 complimentary stays for healthcare workers along with loved ones at six of its hotels from 1 December 2020 to 31 March 2021.
The Singapore-headquartered group has reached out to the various public healthcare groups and will be contributing these complimentary stays to SingHealth, National Healthcare Group (NHG) and National University Health System (NUHS).
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Each stay comes with a la carte buffet breakfast, no additional charge for children under 12 years of age staying together, 50% off dining at all hotel operated restaurants and 30% off spa services at St. Gregory. In addition, these healthcare workers will also enjoy a complimentary fast-track to the next elite tier of the Pan Pacific DISCOVERY loyalty programme, allowing them to enjoy privileges during future stays and dining at over its 50 properties across 29 cities.
Mr. Choe Peng Sum, Chief Executive Officer, Pan Pacific Hotels Group, said: “Looking after our guests, associates and the community has always been at the heart of what we do. We recognise and appreciate the sacrifice of these healthcare workers as they serve the community at the frontline in combating the virus. Our contribution of complimentary stays worth USD 6.5million is our way of honouring them for their exceptional spirit and service to the nation and community through this crisis.”
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Beyond these complimentary stays, all healthcare workers in Singapore will also receive preferential room rates at the Pan Pacific properties worldwide and enjoy 30% savings when dining at any of the group’s operated restaurants in Singapore from 1 December 2020 till 31 March 2021.
Professor Yeoh Khay Guan, Chief Executive of the National University Health System (NUHS), said, “On behalf of our colleagues at NUHS, I would like to thank the Pan Pacific Hotels Group for leading this effort to support our healthcare workers.. We want to take care of our staff as we continue the fight against COVID-19, and this respite package comes at the perfect time. We encourage them to take a break to spend quality time with their family and loved ones – a simple joy which they have had little of in recent months.”
Properties participating in this initiative include the newly renovated PARKROYAL COLLECTION Marina Bay, PARKROYAL COLLECTION Pickering, PARKROYAL on Beach Road, PARKROYAL on Kitchener Road, Pan Pacific Singapore and Pan Pacific Serviced Suites Beach Road.
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The complimentary stays will be subject to the prevailing regulations and guidelines as stipulated by the local government authorities during the period of stays. Safety and well-being remains as the utmost priority for Pan Pacific Hotels Group. Launched in June, “Pan Pacific Cares” redefines guest’s stay experience with strict protocols and elevated cleaning measures which are aligned with guidelines by the World Health Organisation (WHO) and the respective local authorities.
In collaboration with Diversey, a leader in hygiene and infection prevention solutions, Pan Pacific properties use best-in-class cleaning and infection prevention solutions, such as Oxivir and Virex II 256, which are healthcare grade disinfectants that are certified and approved by US Environmental Protection Agency (EPA) to be effective against SARS-CoV-2 (COVID-19).
The hotels have also re-engineered processes and implemented requirements including safe distancing measures, thermal temperature scanning and safe entry for all guests and patrons as well as travel and health declaration for all staying guests. All eligible properties have also obtained SG Clean certification.
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Singapore had 330,000 international visitors in 2021
They deserve this and much more for their dedicated work in this time of the worldwide pandemic.