(TAN): Silversea Cruises introduces new measures to offer various flexibility to travellers, enabling them to start planning future trips by taking away the uncertainties of today.
Silversea has reduced its deposit requirement to USD 1,000 / CAD 1,250 / BPS 750 / EUR 900 / AUD 1,500 per suite for any new booking made before June 30, 2020. Guests who redeem this offer will also receive USD 1,000 Onboard Spending Credit per suite. The reduced deposit offer applies to all Silversea voyages with the exception of full World Cruises and Grand Voyages. Guests in possession of Future Cruise Credit can also use their credit to take advantage of the offer.
To provide travellers with peace of mind when planning their cruise, Silversea is extending the previously announced ‘Cruise with Confidence’ cancellation program to all voyages currently scheduled to depart before December 31, 2020. Under the policy, guests may cancel their cruise for any reason up to 48 hours prior to sailing and receive a 100% Future Cruise Credit for the amount paid, valid for two years from the date of issue. When guests opt for Future Cruise Credit and have paid in full, the travel agent’s commission is protected for both the cancelled booking and the future reservation on which the correlating Future Cruise Credit is applied.
“Our new reduced deposit requirement and expanded Cruise with Confidence program are designed to address the uncertainty that our guests may be feeling these days, while providing additional tools for our valued travel partners that will help boost their business during this difficult period,” says Mark Conroy, Silversea’s Managing Director for the Americas.
As a member of the Royal Caribbean Group, Silversea is embracing the RCL Cares program—dedicated to assisting travel professionals in the U.S., Puerto Rico and other U.S. territories who are dealing with the impacts of the COVID-19 crisis.
The program offers a variety of services to help educate travel partners as they navigate the myriad of government benefits, including those in the U.S. economic relief measure—the CARES Act. These services will include access to key resources and helpful information pertaining to the financial assistance and other benefits that may be available through the act.
[ALSO READ: British Airways helps thousands of British travellers return home from India]
Travel partners can find educational material about the recent legislation, and they will soon have the opportunity to receive more assistance through a resource desk RCL is setting up. The program will not provide legal, tax or financial advice.
Travel professionals can get started with RCL Cares at CruisingPower.com, where they can access highlights of the CARES Act, FAQs, and Small Business Association resources and tips.
In the coming days, Silversea will launch Virtual Visit, a series of online videos designed to keep travel partners informed and up-to-date with the company’s latest developments.
Related posts:
British Airways helps thousands of British travellers return home from India
Emirates, Dubai Health Authority start digital verification of Covid-19 medical records for UAE-based travellers
Maldives takes steps to check Covid-19 spread amid spike in India
Andaman and Nicobar extends ban on tourism activities
