(TAN): Singapore Airlines (SIA) and Scoot, the two passenger airlines within the SIA Group, have been awarded the highest 5-Star rating in the Skytrax Covid-19 Airline Safety Audit.
According to a statement from SIA, Skytrax evaluated over 190 safety and hygiene protocols at SIA and Scoot during the audit. This included cleanliness at the airport and on board flights, social distancing measures, usage of face masks and sanitisers, and other hygiene improvement systems. These were then certified based on a professional and scientific investigation of the airlines’ standards.
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Lee Lik Hsin, executive vice president commercial, Singapore Airlines, said: “SIA has long been recognised for our industry-leading products and award-winning customer service.”
Campbell Wilson, CEO of Scoot, said: “In addition to value, comfort, convenience, and safety, travellers increasingly seek assurance on airlines’ hygiene measures. Since the earliest days of the pandemic, Scoot has made health and safety a priority, strengthening our cleaning and other procedures, and introducing new low- or no-touch self-service options across our touchpoints.
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Edward Plaisted, CEO of SKYTRAX, said: “We are delighted to confirm that Singapore Airlines and Scoot are providing hygiene and safety standards at the highest levels across the entire passenger experience. Both of the airlines have implemented the most comprehensive Covid-19 safety programme to ensure the well-being of their customers and staff at every point of the journey.”
