(TAN): World Tourism Organization (UNWTO) has proposed new plans under which tourists are to be given greater legal protection as consumers. With restoring confidence a key priority for the sector, the International Code for the Protection of Tourists advanced by UNWTO with the support of almost 100 Member States so far, will make the support available to tourists affected by emergency situations clearer and more consistent globally.
In its first meeting, the Committee for the Development of an International Code for the Protection of Tourists has featured the active participation of 92 UNWTO Member States. Together, they adopted a concrete plan of action to restore tourists’ confidence through a common and harmonized framework.
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Within the next weeks, international organizations, the European Commission as well as private stakeholders will be called upon to join this initiative to achieve a fairer and balanced share of responsibilities among all tourism stakeholders in the post COVID-19 world.
Ahead of the meeting, UNWTO published the Recommendations for the Assistance to International Tourists in Emergency Situations, laying the ground for the International Code for the Protection of Tourists.
They include Preventing possible disruptions by drawing up contingency plans and coordination protocols and training tourism stakeholders to assist tourists in emergency situations, addressing cross-border cooperation between governments and tourism service providers, fostering close collaboration between governments and travel and accommodation providers and addressing the effective repatriation of tourists among others.
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UNWTO Secretary-General Zurab Pololikashvili said: “Establishing a standard set of minimum consumer protection standards for tourists will help make people feel safer and more confident in international travel. And it will also ensure that the responsibility of managing the disruptions caused by this pandemic is shared fairly across the whole of our sector.”
It is anticipated a progress report on the development of the International Code for the Protection of Tourists will be presented at the next UNWTO General Assembly (end of 2021 in Marrakech, Morocco) for approval by Member States.
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