Air Canada trials digital solution to simplify Covid-19 related travel requirements

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Air Canada
An Air Canada aircraft. Picture from the airlines’ official Twitter handle.

(TAN): Air Canada is launching a trial of a new digital solution available through its mobile app for customers to securely scan, upload and verify their Covid-19 test results. This feature will help travellers conveniently validate compliance with government health travel requirements prior to arriving at the airport, the airline said. 

Air Canada has developed its new digital solution with the support of the tech firm Amadeus. Initially available beginning June 29 for flights from Frankfurt to Toronto and Montreal, the airline plans to roll out the solution across its network later this summer pending results of the trial and introduce new capabilities so that customers can also pre-validate proofs of vaccination.

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“As travel resumes around the world, we’re proud to do our part to support government health protocols that protect passengers and safeguard local communities. Once fully rolled out, this new function from Amadeus will make it easy for customers to securely submit their Covid-19 test results and records of vaccination for review ahead of their flights. Pre-validation of those documents will streamline the airport experience, one of many ways Air Canada is focused on elevating the customer journey with touchless travel services,” said Mark Nasr, SVP, products, marketing and eCommerce. “This new service complements our Covid Information Hub featuring detailed information on travel requirements and testing at aircanada.com/covid19.”

For the Frankfurt departure trial beginning June 29, the new mobile solution will accept Covid-19 PCR test results from Centogene Labs in Germany. The use of the new function by customers is optional.

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