(TAN): Hilton has announced a global, cleanliness and customer service programme specific to meetings and events to address safe group travel practices and evolve today’s event experience, the hotel group said. Hilton EventReady with CleanStay is the next phase of the company’s recently launched Hilton CleanStay.
Hilton President and CEO Chris Nassetta said, “In today’s new normal, we know that people planning and attending events of any size are focused on their health and safety. Hilton EventReady delivers innovative solutions for the entire event experience – from flexibility in planning and physical distancing protocols to transparency in cleanliness policies and inspiring catering options.”
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The key tenets of the Hilton EventReady with CleanStay program include:
Cleanliness Protocols: The program expands on the elevated sanitation standards of the recently-announced Hilton CleanStay program, addressing every touch point of the meeting experience.
Book-to-Billing Flexibility: Hilton Teams will work hand-in-hand with customers to align on shared objectives, providing
flexible pricing, space options and contract terms.
Safe and Socially Responsible Solutions: Hilton team members will partner with their clients to achieve the meeting’s objectives while addressing both health and environmental concerns. This includes presenting creative physical distancing meeting sets and meal service, developing inspiring food & beverage menus and sharing environmental impact solutions.
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“Meeting and events are a big part of the day to day operations in our hotels across Asia Pacific and we know event planners are even more mindful now about the minute aspects that impact the health and safety of the attendees. It is absolutely imperative that we are ready to meet the needs of our partners and clients when they choose to hold their events at our hotels,” said Alexandra Jaritz, SVP, brand management, Asia Pacific, Hilton.
