Hong Kong Tourism Board launches ‘Standardised Hygiene Protocol’ to assure visitors

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The protocol will cover shopping malls, hotels, restaurants, retail stores, coach companies, tourism attractions, travel agencies, and more.

(TAN): The Hong Kong Tourism Board (HKTB) launched a standardised hygiene protocol in partnership with the Hong Kong Quality Assurance Agency (HKQAA) on October 8 in an effort to step up the city’s fight to control the Covid-19.

The protocol aims to provide a unified set of guidelines on hygiene and anti-epidemic measures for tourism-related industries that customers and visitors can easily recognise and understand to better prepare Hong Kong for the resumption of inbound travel.

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HKTB Chairman Y.K. Pang said, “The Covid-19 pandemic has brought a new normal to the tourism landscape, and public health and safety have become a priority for visitors. Many international travel and tourism organisations have already put in place hygiene and anti-epidemic guidelines, and standardising hygiene measures for each sector can spread to visitors the message that different sectors across Hong Kong value their commitment to hygiene and safety. “

The protocol aims to provide a unified set of guidelines on hygiene and anti-epidemic measures for tourism-related industries that customers and visitors can easily recognise and understand

“…more than 1,800 businesses and outlets expressed interest in the protocol when the HKTB consulted our trade partners. The HKTB will strengthen its promotion of anti-epidemic measures taken by the tourism industry and related sectors to establish a healthy and safe tourism image for Hong Kong and to bolster visitors’ confidence in travelling to Hong Kong,” he said.

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The protocol will cover shopping malls, hotels, restaurants, retail stores, coach companies, tourism attractions, travel agencies, and more. Participating businesses and outlets are required to comply with a series of hygiene and anti-epidemic measures. After passing the assessment, details of the businesses and outlets will be uploaded to a dedicated website of the HKQAA. The businesses and outlets can display a designated logo for recognition to show their commitment to the protocol. The HKQAA will conduct random visits for continued inspections.

The HKTB is currently working with the Hong Kong SAR government and the tourism industry to better prepare Hong Kong for the resumption of travel to Hong Kong and aims to welcome visitors back with an assortment of exciting experiences and attractive offers.

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