Air Canada, Bell partner to offer free messaging on aircraft

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Air Canada
The Air Canada-Bell collaboration will enable customers to send and receive text-based messages via onboard Wi-Fi using popular messaging apps including Apple’s iMessage, Meta’s WhatsApp and Messenger, Rakuten’s Viber, and Messages by Google. Picture by Air Canada.

(TAN): Air Canada and communications firm Bell will offer free messaging for all Aeroplan members worldwide from May 15 on all Wi-Fi-equipped aircraft across Air Canada’s fleet, including Air Canada Rouge and Air Canada Express flights, the airline said. 

This will enable customers to send and receive text-based messages via onboard Wi-Fi using popular messaging apps including Apple’s iMessage, Meta’s WhatsApp and Messenger, Rakuten’s Viber, and Messages by Google. This benefit will be available to strategic partner airline loyalty members, including customers of United MileagePlus, Lufthansa Group Miles & More and Emirates Skywards when their account numbers are associated with an Air Canada booking.

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Additionally, with this new partnership, newcomers and visitors to Canada will gain easy and immediate ways to stay connected as they arrive in Canada. With complimentary mobile SIM cards on select inbound international flights, newcomers and visitors can activate in flight, allowing them to walk off the plane and be connected.

“This multi-faceted partnership with Bell will allow Air Canada customers to keep in touch with friends, family, or colleagues wherever they travel,” said Mark Nasr, EVP, marketing and digital, and president of Aeroplan at Air Canada.

“For those new to Canada or visiting, we recognize how important it is to stay connected with family and friends, and the new opportunities being connected can bring. Many are already familiar with Bell and know we offer the best network, and we’re thrilled to be making it even easier for them to connect when they arrive in Canada,” said Claire Gillies, EVP, marketing and president consumer at Bell.

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