Air India’s server restored after nearly 6 hours; thousands of passengers affected

New Delhi (TAN): Air India has fixed a server breakdown after nearly six hours. The issue had left thousands of passengers around the world stranded because they couldn’t be checked in.

Reports said the problem began around 0300 hours.

Shortly after 1000 on Saturday, India’s flag carrier tweeted: “Our server system SITA, which faced a temporary glitch, this morning was restored at 0845hrs. Air India senior executives, including CMD, Directors, Station Heads rushed to airports to take control of situation & facilitate pax. Flts rescheduled to minimise inconvenience.”

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Around 0900 hours on Saturday, India’s flag carrier had said: “Due to a breakdown in our server system some of our flights are getting affected all over the world. Work is on in full swing to restore the system. We sincerely regret inconvenience caused to passengers.”

The airline has now rescheduled several flights to minimise passengers’ inconvenience.

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